Privacy Policy

Privacy Policy

Tickle's Privacy Principles



Tickle Inc. ("Tickle") is an online media company that brings you fun, insightful, and personalized information in our emails and on our website. We want to give you information that you care about and that is relevant to you. So, we enter into a voluntary relationship with you where we listen to who you are, and what you want. Then we go out and find it and bring it back to you in the most personalized services possible. It's that simple, and it's that cool — our emails and services are all about you and the data you disclose to us makes it possible to deliver what you truly want.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Tickle is a member of the TRUSTe Privacy Program in the US and through this has obtained certification under the EU Safe Harbour scheme.

TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

The EU Safe Harbour scheme, approved by the European Commission, is a way by which US companies can assure EU organisation that the US company provides adequate privacy protection as is required under EU law.

Questions regarding this statement should be directed to Tickle's Privacy Director at Tickle Inc., 222 Sutter Street, 5th Floor, San Francisco, CA 94108, +1(415) 946-5000) 908-3008, privacy@uk.tickle.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, contact TRUSTe. TRUSTe will then serve as a liaison with the Web site to resolve your concerns. To understand Tickle's information practices when you visit our site at http://uk.tickle.com, please read our privacy policy below. It may be updated from time to time so please check back periodically.



What types of information does Tickle collect?

Many of the ways in which you interact with our site allow us to learn more about you. We collect both personal and public information when you become a member of Tickle. Personal information includes your email address and self-created password. This information is considered personally identifiable and will not be displayed on our site. Public information is information that helps us to personalize your Tickle experience. Public information may include, but is not limited to, member-submitted information such as your user name, first name, last name, gender, age, height, lifestyle information, geographic location, and photo. Much of this information is optional, and meant to be seen by members to support the function of the site as a social networking and matchmaking service.

Special provisions apply to the social networking service. See the "How do I control or change my information?" section below.

We collect and store certain technical and other information about the online activities of our users — whether or not they are registered — on an aggregated (or collective) basis. This includes your IP address, browser type, and operating system. Tickle does not use this information to identify you or to match it with your testing or matchmaking activities. We do, however, track the number of people who view each page, and other site usage data, in order to learn which features are the most popular and thereby improve our service. We also record statistical information collected on our site to better understand our audience. This information is recorded as anonymous group statistical information and is not connected to any personal information unless you register as a Tickle member.

The information you provide to us will be held on our computers in the US and may be accessed by or given to our staff (in compliance with the terms of this Privacy Policy) working outside the UK and third parties including companies within the Tickle group some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, process credit card payments and provide support services on our behalf.

When you become a member of Tickle, your name and email address will be linked to your testing information. If you prefer to not link the testing information to your personal information, you may choose not to save your test results or delete the test in your My Tests section. As a registered member, you can choose to receive our email newsletter. Tickle may use URL tracking in the emails sent to you. When you open such email messages, our system may record the following data: the time you viewed the email and the URLs that you clicked on from that email. Tickle will also record if your email program is capable of receiving HTML-encoded email. URL tracking may use cookies.

Tickle uses this information to assess or modify our content in these emails. Tickle may use this information in an aggregated, statistical form to describe our audience and services on our site to third parties (i.e., anyone or any entity who is not an employee, agent, or subsidiary of Tickle). If you send an email or submit any information to our customer support staff, we will retain your email or other information for the time necessary to respond to you.

Tickle also uses cookies as described in more detail below. From time-to-time we will request information from members via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information such as name and demographic information (such as post code and age).

We collect credit/debit card/bank information only from those who choose to participate in our pay services and we maintain a record of all transactions.



How does Tickle use or disclose my information?

Tickle never discloses your personal information to any third party unless you have given us your express permission. Tickle uses the public information you voluntarily give us to better understand who you are and provide you with customized services.

Tickle may use aggregated, statistical information to describe our audience, services, and to develop partnerships with third parties (i.e., anyone or any entity who is not an employee, agent, or subsidiary of Tickle). For example, if 30% of our members were interested in home and gardening, we would share that statistic with a home and gardening service provider in order to offer that service to our members. We would not disclose our members' individual data. Rest assured, we do not disclose your personal information.

Tickle uses public information such as your username, first name, last name, gender, age, height, preference/lifestyle information and geographic location for searching and matching purposes.

Tickle uses your email address to verify membership and when forwarding anonymous emails to you to from other members through our matchmaking service.

Tickle will use your email address to automatically save the full test results of any test you take on our site in your My Tests section. In such instances, when your personal information is directly connected to your statistical information, we do not disclose this information to third parties except as provided in this Privacy Policy or with your permission.

We may also use your email address to send you news regarding our site, but you may choose not to receive email of this type by going to My Subscriptions.

Your mail address may also be used in private correspondence with you for customer service issues. Financial information that is collected is used to bill you for products and services. All other private information submitted by you is confidential and will not be disclosed except as required by law or to protect members of Tickle. All private information can be updated or deleted by you at any time.

Tickle may develop special sites in cooperation with other companies. If you register at these "co-branded" sites, we share your registration information (such as name and email address) with that company. If you take a test on a co-branded site, however, we only provide the other company with anonymous, aggregated testing information [which cannot be used by them to identify you]. Unless explicitly stated, Tickle will not share your testing information with those companies in a personally identifiable format. Tickle is not responsible for and does not control the data collection practices of those other companies. To learn more about their separate privacy policies, contact the company directly.

Our business is about building a long-term relationship with you. To build that trust, we know that as you spend time on our site and with our email newsletters, your personal information must remain within your control. Therefore, unless you give us your express permission, except if we believe in good faith that the law requires it, that disclosure is necessary to respond to a subpoena, warrant, or court order, or to protect the rights of Tickle or others, we will not share your personal information with unauthorized third parties. We consider your personal information to be exactly that-yours. And we will do our best to protect it!



How do I control or change my information?

Once you become a member of Tickle, your personal information is stored in the My Profile section of the site. You may access or change your information at any time.

Your test answers and results will be stored with your personal information and can be viewed in the My Tests section of our site. You may separate your test answers from your personal information at any time by deleting your tests from My Tests.

As part of your membership, Tickle will send you product and service offerings we think you'll be interested in via email. If you do not want to participate in the programs we offer to you, simply go to My Subscriptions and tell us. If you do not want to receive any emails from us, you should delete your Tickle membership in the My Profile section.



How does Tickle keep my information secure?

Every Tickle employee understands that the privacy of our members is a top priority. Access to members' personal information is strictly limited to our Tickle Security Team, comprising a small number of engineers and customer relationship employees. A customer relationship employee will handle your personal information only to respond to your communication or to better understand our audience to help with our editorial direction. The engineers on our Security Team handle personal information when they maintain our site and email newsletters. Rest assured that the members of our Security Team are subject to stringent confidentiality requirements. Any member information disseminated outside of the Tickle Security Team is anonymous and aggregated.

Your Tickle profile is password-protected so that you are the only member who has access to this information. We recommend that you do not divulge your password to anyone. To ensure that you've logged out of your account, please remember to close your browser window when you have finished your visit. This is to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place, such as a library or Internet cafe.

Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Tickle cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort, including the use of firewalls, to ensure the security of your information on our systems.

We will retain your conformation for a reasonable period of time or as long as the law requires.



What are cookies and how does Tickle use them?

Like many sites on the Web, Tickle uses cookies to store and track information about you when you're on our site so that we can better provide personalized services that better match your needs and interests. We also use cookies to assess which features on the site are popular among our users.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive, then sent back to the server by your browser each time you access certain sections of the site. Cookies allow you to store your email address without having to re-enter it.

You may set your computer up to reject cookies. Please refer to the manual or online help of your browser to find out how to disable cookies although in that case, you may not be able to use certain features on our site.

Note that the advertising networks serving ads on Tickle may also user their own cookies. Tickle does not control these cookies or the data collection practices of these companies. For more information about their separate privacy policies, you should contact the third-party advertising network directly. For more information on the privacy policies of our advertisers, see below.



What privacy policies cover the ads on your site?

We may use third-party advertising companies to serve ads on our site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices, click here .



What privacy policies cover transactions with e-commerce partners on your site?

When you provide personal financial and other personally identifiable information to Bibit, Tickle's e-commerce partner, this transaction will occur on Bibit site http://www.bibit.com, not Tickle. As such, the financial and personally identifiable information you provide is collected by and controlled by the Privacy Policy of Bibit. Please click here to read their Privacy Policy.



Changes to the Tickle Privacy Policy

This policy may change from time to time. If we make any material changes to the policy in the future with regard to how we use your information, we will notify you on our homepage and in our email newsletters.



What happens to my information if Tickle is sold to or merges with another company?

While Tickle will endeavour to require the successor company to maintain this privacy policy, we cannot guarantee that our policy will remain unchanged if Tickle is sold or merges with another company. We will use our best efforts to notify you by email if such a merger or acquisition occurs. As always, in the event of a merger or acquisition, you will be able to edit or delete your profile at Tickle.

If Tickle does enter into a merger, joint venture with or is sold to another business entity, your information may be disclosed to our new business partners or owners.



What if I'm a resident outside of the EEA?

Like almost every Web site, Tickle may be accessed by an international audience. By visiting our Web site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located outside your resident jurisdiction, which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.



What else should I know about my privacy?

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online. The few Tickle employees who have access to personal data are trained to comply with the above privacy policy and made aware of any updates or modifications.

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. This can also be done by accessing the My Profile section of the site.



Contact

All comments, queries and requests relating to our use of your confirmation are welcomed and should be addressed to: privacy@uk.tickle.com




Trademark Notice

Tickle; Tickle.com; are trademarks of Tickle Inc...